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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tech Term: Opening the Spam Folder

Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.

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Where There’s Data Loss, There’s Trouble

Where There’s Data Loss, There’s Trouble

Data loss can have lasting effects upon your business, usually measured in lost productivity and capital. In other words, data loss is often measured by the cost required to retrieve, restore, and/or repair its effects. Of course, this is only the beginning of how data loss can impact your operations.

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Tech Term: An Introduction to Proxy Servers

Tech Term: An Introduction to Proxy Servers

There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.

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BYOD is Only Helpful If the Devices Are Secure

BYOD is Only Helpful If the Devices Are Secure

Mobile devices are so common nowadays that you’ll likely encounter your employees bringing multiple devices to the office on a regular basis. Little do they know that everything they bring with them, from their Fitbit to their laptop, poses a security threat. Of course, the threat level from each individual device will depend on what it is exactly, but the point stands that the less you do about mobile device security now, the more danger your organization will be in down the road.

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Do You Know What to Do When Involved in Identity Theft?

Do You Know What to Do When Involved in Identity Theft?

The unfortunate truth of increased technology use in the workplace is that there is a corresponding increase in the potential for cybercrime, more specifically identity theft, to strike the workplace. The question is, what can you do to help prevent it, and how should you react to it should it strike?

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Why You’ll Likely See More and More Chatbots

Why You’ll Likely See More and More Chatbots

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

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Remote Work is a Huge Help, With the Right Preparation

Remote Work is a Huge Help, With the Right Preparation

There are plenty of benefits to allowing your employees to work from home, but that doesn’t mean you can just implement it without consideration and planning. You have to have a system in place that allows you to enjoy the benefits of remote capabilities while mitigating some of its potential risks.

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Tech Term: Exploring Network Attached Storage

Tech Term: Exploring Network Attached Storage

IT is filled with jargon and terms that are likely to bamboozle someone without hands-on experience with the solutions that power a business. One such term is network attached storage, or its shorthand, NAS. Today, we’ll examine this tech term to learn more about it, and what influence - if any - it should have on your business.

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Ransomware Makes Backup a Necessity

Ransomware Makes Backup a Necessity

Your business relies on its data to succeed, which lends itself to the fact that your organization needs to have some sort of security measures put into place to guarantee its safety. 2018 is thought to be the year of ransomware, so it stands to reason that your business should prepare to deal with it. One of the best ways to deal with ransomware is to make sure that your company has a plan to restore data affected by said ransomware.

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Overburdened Business Owners Should Consider Managed IT

Overburdened Business Owners Should Consider Managed IT

It’s no secret that a business owner has more than enough to deal with, regardless of that business’ size.

Whether the business has 10 employees or 100, the business owner has to deal with the stress of managing the minutiae of everyday operations, along with any other issues that may pop up. As one might assume, financial concerns can contribute considerably to that stress.

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Tip of the Week: Choosing the Right Storage for Your Business

Tip of the Week: Choosing the Right Storage for Your Business

Regardless of where it is kept, your data’s security is of paramount importance. However, this doesn’t mean that the decision between leveraging the cloud or an on-premise server for your data storage needs isn’t an important one. For this week’s tip, we’ll weigh these options against each other to help you establish which is the better option for your business’ needs.

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Make the Most of Your Data Migration

Make the Most of Your Data Migration

Data migration is a sizable task. There’s plenty that could go wrong as you move your data from one server to another solution. As you transfer your data, it helps to keep a few considerations in mind to ensure the process goes smoothly while getting the biggest benefit from the time it takes you.

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Has Your IT Team Attained these Goals Yet?

Has Your IT Team Attained these Goals Yet?

For any business to be successful, it needs access to the technology solutions that allow it to operate efficiently. Your IT team is responsible for ensuring that this access is not interrupted, which isn’t an insignificant responsibility. However, by clearly defining goals for your IT team to strive for, you provide a benefit to all members of your staff.

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Tip of the Week: 3 Crucial Pieces of HIPAA Compliance

Tip of the Week: 3 Crucial Pieces of HIPAA Compliance

If your work requires you to store medical data, you should be aware of how important your data security is, as a problem could potentially put your business at risk of closing up shop permanently. Security has to be a priority with so many regulations setting compliance standards that must be followed. How can you balance the effectiveness of your business without undermining its security?

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Could Your Favorite App Infect Your Device?

Could Your Favorite App Infect Your Device?

When considering solutions to help ensure your business’ IT security, mobile devices often go overlooked. This makes sense--for most of the time the telephone has existed, it has been attached to a wall, only capable of transmitting sound. However, with phones now being palm-sized computers that we carry in our pockets, keeping them safe from cyberthreats has a new importance.

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HIPAA and Wearables May Clash in the Near Future

HIPAA and Wearables May Clash in the Near Future

Today, perhaps now more than ever before, technology is making strides toward making its users consider ways to stay healthier. Wearables are one of the primary examples of how technology is aiming to make users both more active and more interested about their own health. At 2018’s Consumer Electronics Show in Las Vegas, Nevada, this technology was front and center, showcasing how far it has come in just a year’s time.

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Tip of the Week: How to Protect Yourself from Invoice Impersonation

Tip of the Week: How to Protect Yourself from Invoice Impersonation

As cybercriminals become increasingly sophisticated in their methods of attack, it is important that your staff--the ones on the front lines--are educated to spot these attempts and know what to do if one is encountered. In order to spot these attacks, it is important to know what to look for.

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Will 2018 See Any Changes to Your Infrastructure?

Will 2018 See Any Changes to Your Infrastructure?

Any business’ IT is reliant on that business’ computing infrastructure, which makes the infrastructure an important topic for every business to consider. As we progress into 2018, it is important to stay up-to-date and considerate of each new development and trend.

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