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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

Chances are, you’ve heard of phishing before--emails that promise some benefit or prize if you only click on the included link, that actually only results in trouble for you and your data. Unfortunately, as technology has embraced mobility, so have phishing attempts. This is why you must also be aware of SMiShing scams.

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Tip of the Week: Three Ways to Promote Operational Efficiency

Tip of the Week: Three Ways to Promote Operational Efficiency

Network security is an important part of keeping both your business and your staff away from online threats, but it’s not enough to implement the best, most comprehensive solutions on the market. There are a surprising number of facets to network security, and in order to optimize protection against online threats, you’ll need to know all of them. Thankfully, you don’t have to do this alone.

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Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Tip of the Week: 11 Technology Buzzwords Every SMB Should Know

Have you ever felt like talking to someone in the technology industry was like speaking with someone who spoke a different language? You’re not alone. It’s no secret that the IT industry loves their jargon - and has dozens of buzzwords at any given time. These are a few such words that have the industry buzzing right now!

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Targeted Ransomware Checks for Particular Attributes

Targeted Ransomware Checks for Particular Attributes

Samsung fans are getting geared up for the release of their new smartphone, the Galaxy Note 8. Even though it might seem as though the technology world has moved on from the exploding Note 7, you can be sure that Samsung is still feeling the reverberations from last year’s debacle that resulted from the now-infamous exploding of their much-anticipated Galaxy Note 7.

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3 Steps to Successful Business Continuity Planning

3 Steps to Successful Business Continuity Planning

By now, you’ve probably heard about the importance of business continuity and disaster recovery planning for small businesses. According to FEMA, more businesses have business continuity plans than ever before. With so many SMBs looking to secure their future, there are still a few aspects of business continuity planning that today’s business need to comprehend. After all, there is more to it than just data backup. Disaster recovery is something that needs to be planned, practiced and updated.

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Tip of the Week: Windows 10 Improvements to Try

Tip of the Week: Windows 10 Improvements to Try

Microsoft Office has many capabilities that aren’t fully utilized by the majority of their users. Mail merges in Word used to be a time consuming, frustrating process. With each new edition of Word, Microsoft has refined the process to make it a lot more user-friendly. Take the following steps to create a professional looking envelope for your business that easily adds a list of contacts from a CSV file, Outlook, and more.

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Protecting Your Data Is Easier With A VPN

Protecting Your Data Is Easier With A VPN

Does your business focus enough on security? One of the best solutions that you can consider is a virtual private network, or VPN. By implementing a VPN solution, you can improve the security and privacy on your devices even while out of the office on important business trips or at conferences. What can a VPN do for your business?

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Your Search Bar Is Now More Secure

Your Search Bar Is Now More Secure

August saw yet another Patch Tuesday designed to resolve security issues in Microsoft products. Out of the 48 vulnerabilities resolved, 15 affected Windows, while 25 were rated as critical, 21 as important, and 27 that allowed for remote code execution. This might sound a little overwhelming, so we’ll try to simplify it a bit--a lot of flaws were fixed, and the majority of them can be considered dangerous for your organization.

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Password Security: How do you Steal iOS Passwords, Just Ask for Them

Nobody ever wants to admit that their business has a problem with security. Unfortunately, as the one responsible for the future of your organization, you have to consider all possible outcomes of any potential data loss incident. Furthermore, many of these incidents are beyond your control. Thankfully, you can soothe the pain of a data loss disaster by thinking ahead and planning for the worst.

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What’s New in Office 2019

What’s New in Office 2019

Especially with so many people claiming to be tech-savvy, asking a question about IT can be a bit nerve wracking. Because of this hesitation, there are a lot of people who don’t ask questions about technology because they feel like their questions might be stupid. For example, having an updated operating system is a term that is tossed around a lot by IT professionals, and even some not-so-professionals.

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Hack of Capital One Exposes Information on 100,000 Customers

Hack of Capital One Exposes Information on 100,000 Customers

Does your business use Windows 10? If so, there are all sorts of hidden tips and tricks that can help you gain even more value from your workstations that are running Windows 10. Here are a few of these secrets and how they can help your staff save time.

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A Good Data Backup Can Save Your Bacon

A Good Data Backup Can Save Your Bacon

Data backup. It’s something that all businesses need, but not all businesses know how to approach the implementation of it. This is largely due to the tendency to underestimate how disastrous data loss scenarios can be for their business. You know how it goes; it’s impossible, until it happens. Thankfully, you can significantly reduce the damage done by data loss incidents with a little bit of preventative, proactive thought and a comprehensive backup system.

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Is Your In-House Email Server Worth It? Probably Not

Is Your In-House Email Server Worth It? Probably Not

If you’re like most businesses, you almost certainly rely on email on a daily basis. However, if your email is hosted on an in-house server, you are becoming less like many businesses, as they are moving their solutions to the cloud. Here’s why you should follow suit and make the switch yourself.

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The Security Risks of Using Workarounds to Get iMessage to Work on a PC

The Security Risks of Using Workarounds to Get iMessage to Work on a PC

Microsoft Word is more or less synonymous with word processing, but with the right tricks, you can do so much more. For this week’s tip, we’ll go over four neat and useful capabilities that Microsoft Word has.

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Faxploit: Hundreds of Printers Putting Businesses at Risk of Malware

Faxploit: Hundreds of Printers Putting Businesses at Risk of Malware

If you hadn’t yet noticed, there’s been a change made to the Google search engine that will influence how search results are presented to users. Google’s ‘Instant’ feature, introduced in 2010, is no more.

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Tip of the Week: How to Speed Up a Windows PC

Tip of the Week: How to Speed Up a Windows PC

It’s one of the most commonly-known computer issues: infection. There are plenty of threats out there that could potentially take hold of your PC. The question is, do you know how to proceed if one does? This blog will go into just that.

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Don’t Be Like These 14 Million US Businesses and Ignore Data Security

Don’t Be Like These 14 Million US Businesses and Ignore Data Security

Security best practices demand that a workstation should never be left unlocked. However, it can be really tempting to leave it unlocked if you only plan on stepping away for a moment--but unfortunately, that moment can easily turn into many if you are distracted from your task. Fortunately, there is now a fix that relies on the one device most of us are never without: our phones.

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A Good Data Backup Can Save Your Bacon

A Good Data Backup Can Save Your Bacon

Technology plays a pivotal role in the way modern businesses function, and as a result it carries some element of risk. An example of this is how companies store electronic records. While the implementation of measures that are designed to provide greater ease of use and organization for a business’ employees make business move faster, it also makes it that much easier for a hacker to locate and steal data. Small and medium-sized businesses, in particular, are vulnerable, as they may not have dedicated IT security.

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When It Comes To Your IT, There's No Such Thing As A Dumb Question!

When It Comes To Your IT, There's No Such Thing As A Dumb Question!

All businesses have certain software solutions that they need to keep their operations going. Be it an email solution or a productivity suite that you lack, your business is held back from ideal operational efficiency. The traditional way of acquiring these pieces of software can be holding your organization back, so we’ve come to you with a solution: Software as a Service (SaaS).

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Could Your Favorite App Infect Your Device?

Could Your Favorite App Infect Your Device?

Everyone has a right to privacy. However, with the popularity of social networks, the Internet is a very hard place to remain a private individual. Digital communication is everywhere. Cybercrime has become a fairly regular event. This week’s tip of the week takes a glance at three websites that you can use to help enforce your right to privacy.

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