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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why ROBOT is a Risk After Nearly 20 Years

Why ROBOT is a Risk After Nearly 20 Years

The Internet is rife with potential threats. Some are situational, but most are deliberate actions made by malicious entities who are trying to obtain any semblance of value from you or your company. Some of these exploits have been around longer than you’d imagine possible. This has been made evident by huge Internet-based companies such as PayPal and Facebook testing positive for a 19-year-old vulnerability that once allowed hackers to decrypt encrypted data.

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Here’s Our Rundown on Blockchain Technology

Here’s Our Rundown on Blockchain Technology

As we discuss business technology, we occasionally broach topics that not everyone may be familiar with. Despite the recent media coverage that has been afforded to it, Bitcoin and blockchain technology may be a good example of one such topic. To resolve this, we’ve put together the following primer on this technology and how it will impact data security in the future.

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Tip of the Week: Why You Should Reexamine Your Business Practices

Tip of the Week: Why You Should Reexamine Your Business Practices

As a business adopts certain “best practices,” it is important for business leaders to consider why they are adopted, and more importantly, are they really for the best? There are many problems that subscribing to false best practices can produce, and so it becomes important to identify, adjust, and resolve them.

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Technology Has Played a Part in Shaping How We Celebrate the Season

Technology Has Played a Part in Shaping How We Celebrate the Season

The holiday season has always been one of deep-seated traditions, some that draw from ancient customs, and some that are inspired by more contemporary trends. These traditions have been shaped, and often inspired by, the technology available in the day. Today, we’ll reflect on how the technologies we have now have impacted our celebratory traditions.

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Secure Your Android During the Holiday Season

Secure Your Android During the Holiday Season

Android is a very common operating system on mobile devices around the world, and because of this, you won’t be surprised to hear that hackers are always trying to one-up security developers. If your business takes advantage of Android devices like smartphones or tablets, you’ll want to consider these 11 security tips that will help keep your organization safe.

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Tip of the Week: What to Do When the Internet Goes Out

Tip of the Week: What to Do When the Internet Goes Out

Losing Internet can be a large problem in the business world, as we all become more and more reliant on it. Downtime of this kind can be immensely frustrating. However, not all hope is lost, as there are ways to troubleshoot the cause of an Internet outage.

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Are You Accidentally Gifting a Security Breach?

Are You Accidentally Gifting a Security Breach?

The holidays are a time filled with good food, visits from dear friends and family, and exchanging gifts with those you care about. However, to keep the season bright and merry, you need to be a little cautious during your next gift exchange, as many gifts can present some unexpected risks to your recipient’s security. Be mindful if you see the following items on someone’s wish list.

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How Does Your IT Stack Up to These Standards?

How Does Your IT Stack Up to These Standards?

Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service provider by should be a little different than how you evaluate your other prospective team members.

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Tip of the Week: Excel-lent Keyboard Shortcuts

Tip of the Week: Excel-lent Keyboard Shortcuts

How well do you know Microsoft Excel, the premier spreadsheet building software? Depending on your proficiency with it, you may already be familiar with some of the various keyboard shortcuts associated with it. We’ll list off some of the most commonly used keyboard shortcuts, as well as what you can do to become a Microsoft Excel power user.

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Unpaid Invoices are a Major Problem For SMBs

Unpaid Invoices are a Major Problem For SMBs

While many different people open businesses, the primary reason that they all do so is to make money. A positive cash flow is essential if the business is to generate funds that support a cause or provide a decent living. However, to collect this cash flow, a business must have their invoices returned. As it happens, this doesn’t often occur in a timely manner.

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How Technology Allows Fake News to Spread

How Technology Allows Fake News to Spread

In today’s political, social, and economic environment, information is more valuable than ever. However, this increased importance, paired with the speed that data can be dispersed via the Internet, has enabled many to use false information to manipulate the general public into agreeing with their views and acting upon them.

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Getting Back to Basics with Data Backup

Getting Back to Basics with Data Backup

It’s no industry secret that one of the most important pieces of IT any business should have is a data backup solution. However, this is like saying that every business should have a plant: the type of plant, and (by extension) the type of data backup, matters. You want a data backup that is more like a peace lily or a cactus, hardy and resilient, and less like a basil plant or orchid, high-maintenance and requiring very specific conditions to prosper.

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Battle of the Benefits: Break-Fix vs Managed IT

Battle of the Benefits: Break-Fix vs Managed IT

As a managed service provider, we’re naturally going to be a little biased when comparing the positives and negatives between an in-house IT team and an outsourced approach. However, each has its benefits in the right situations, and each can have its downsides. Today, we’ll discuss each to establish which is the better choice for your situation.

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Is Your Security Prepared to Stop a DDoS Attack?

Is Your Security Prepared to Stop a DDoS Attack?

If your business were to be struck by a Distributed Denial of Services (DDoS) attack, would it be able to recover in a timely manner? Do you have measures put into place to keep them from hampering your operations? While most organizations claim to have sufficient protection against these dangerous attacks, over half of them have simply proven to be ineffective against DDoS.

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Tip of the week: Here Are Four Tools to Secure Your Business

Tip of the week: Here Are Four Tools to Secure Your Business

Business security is a common issue for many small organizations with limited budgets, but it doesn’t have to be an issue. We’re here to help you master the seemingly endless threats and security problems that major vulnerabilities present to the small business environment, and it all starts out by understanding how even basic security solutions protect your organization.

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Three Predictions for Technology in 2018

Three Predictions for Technology in 2018

With 2017 on its way out, there are many great technology solutions that businesses can take advantage of. Some of the most notable topics in business technology in recent years include business intelligence, artificial intelligence applications, and machine learning. What are some of the most important technologies that you’ll want to keep in mind for the 2018 business year?

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Your Business Can Take Advantage of Black Friday Deals, Too

Your Business Can Take Advantage of Black Friday Deals, Too

Black Friday: it’s the name given to the unofficial first day of the holiday shopping season, and is associated with the generally unparalleled deals on consumer products. Many consumers use this day’s incredible deals to justify spending their day buying (and often fighting over) a limited amount of goods. However, have you ever considered that Black Friday can also be a good day to both advance your B2B operations and take advantage of some deals yourself?

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Fort Worth Flu: How it has helped me evolve & some tips to help you avoid it in your office.

Fort Worth Flu: How it has helped me evolve & some tips to help you avoid it in your office.

Its flu season in Fort Worth and you can't go anywhere around this town without someone offering to poke you with a flu shot.

In my younger years, I would avoid getting a flu shot like the plague. I was firmly entrenched in the camp of folks that feel that getting a flu shot made no sense - why would I want to be injected with a virus I was trying to avoid? After all, getting sick is part of "natural selection"! Why would I want to go against nature? I'd be WAY out-gunned!

At the end of the day, your body does a pretty good job at fighting off the nasties that we call germs and bacteria. But, it could use an assist every now and then. Below are a few helpful practices that you might try to help you keep from picking up the dreaded germ arround your office.

1. Clean Your Keyboard and Mouse with an Approved Electronics Cleaning Cloth or Solution
It is a fairly easy process to accomplish, and worth the effort for sure. Think about it – you dug into the candy dish after multiple people at the office, you and Sally swapped TPS reports, you shook hands with a visitor and you used the doorknob to vacate the restroom. Then, you came back to your keyboard and started typing. You see where I am going with this. Speak with the office manager to see if you have any approved cleaning solutions on hand, then reach out to your IT solutions provider before moving forward with the scrub down.

2. Don't Eat around your Computer
Those crumbs that fall between the keys might as well as be a smorgasbord for infection. If all of those germs described above have collected on your keys as you type away and take a bite of your McMuffin – well that is pretty gross. You are eating those germs, and then incubating them in your body. Long story short, you may not want to eat at your desk.

3. Wash Your Hands, Please
I know, we are not six years old anymore. Still, too often people neglect to wash their hands or do so properly, hence why I'm reiterating this. Just do it. A good rule of thumb is to massage the soap into your palms, between the fingers – basically every crack and crevice – while singing happy birthday (in your head). All in all, it is just the respectful thing to do for those around you as well, since it will help prevent the spreading of germs.

4. Sneeze Away from Your Computer
Take a walk over to an employee that you do not like, and sneeze on their computer instead. JUST KIDDING. However, I have witnessed co-workers sneezing in their cubicles, and not covering up their mouths. As a result, their workspace becomes a breeding ground for whatever ailment they are carrying. When you sneeze, cover your mouth like Count Dracula. Sneezing into your elbow is a good practice when there aren't any tissues readily available. Keep a roll of cleaning wipes in your desk drawer, and give your work area a good wipe down once a week – or more if needed.
I've evolved a bit in recent years. I've got kids now and I've had them bring sniffles home from school, wipe their runny noses across my shirt in the afternoon only to find myself on the floor of the bathroom the next morning after a night of sweating and shivering and other bad things that make my stomach hurt to think about.

I think I've reversed my position on flu shots in recent months. I'm proud of myself for that. Perhaps the flu actually has helped me to evolve after all. I hope these tips will help you to keep from enjoying the Fort Worth flu but if you do get it, maybe it’ll help you evolve too, and you’ll be better for it.

 

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Have Any of These New Phones Made It on to Your Wish List?

Have Any of These New Phones Made It on to Your Wish List?

The new smartphone models are here. This year there are plenty for consumers to get excited about in the smartphone space. The return of the Galaxy Note, the evolution of the Galaxy s8, a premium iPhone, and the return of two of the industry's heavy hitters highlight this year’s best smartphones.

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Why Aren’t Users Buying More Tablets?

Why Aren’t Users Buying More Tablets?

When tablets first hit the market, the general prediction was that they would eventually replace PCs as the de facto device for computing, However, based on their steadily declining sales, this prediction seems to be a little off base--but, why? A closer examination provides some insight into why tablet sales have dipped.

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