Telesys Voice and Data Blog

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

Have you ever accidentally deleted a file or had your computer crash? It’s a frustrating experience, right? Now, imagine if a major disaster—like a fire or data breach—struck and wiped out all your critical data. That’s where disaster recovery steps in to save the day.

Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.

That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.

For the longest time, smartphone manufacturers looked to develop devices that came with unique features in all different manners of form factors. Nowadays, however, there are very few phone manufacturers and those that are left have pretty much decided, for now, what the smartphone would look like. Even the ones that fold in half look and function pretty much the same. In this week’s blog, we will take a look at the declining innovation in the smartphone market and why it may not be a bad thing.

Two-factor authentication has become a must-have for any online-connected account that relies on password protection. The benefits of the technology are pretty straightforward. Instead of just filling out your password for authentication, a user needs to have another method in order to access an account. In this month’s newsletter we thought we would take a look at how to enable 2FA on your Microsoft account, which includes Microsoft 365 apps like Word, Excel, and Outlook.

Technology is central to most businesses, which means that security is, by proxy, central to them as well. With cyberattacks on the rise, it’s more important than ever for you and your employees to be on the same page regarding cybersecurity. Today, we are looking at four ways you can ensure sound cybersecurity practices that even the most belligerent employees can follow… with the right support in place.

Protecting your business’ accounts is something we will advocate for on repeat. You’ll hear us tell you about complex and unique passwords and multi-factor authentication until you’re sick of hearing it. But one tool that our clients sometimes forget is the password manager—an equally useful tool that can help your business keep passwords safe and secure.

As technology continues to gain prominence in healthcare, it plays an increasingly vital role. Advancements in technology have allowed the healthcare industry to stabilize costs, improve access, and personalize care delivery—objectives that were challenging in the past. These benefits come with a potential downside: data privacy issues, which are becoming more concerning as technology advances.

Your business works with a lot of vendors. Each of these vendors requires your time, energy, and resources. Do you have the assets to handle all of them yourself, or would it all be better spent elsewhere on more profitable tasks and projects? Today, we’ll highlight your business’ vendor management options.

Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.

Effective management is crucial for success. One way to achieve this is by using management software. With so many options available, how do you choose the right one? Today’s article explores the different types of management software to help you make an informed decision.

Productivity is the measure of which an employee and a business is judged by, and for that reason, when productivity starts to lapse at an individual or organizational level it needs to be addressed immediately. In today’s blog, we’ll go through some of the problems that an organization can see when productivity drops.

A business’ compliance with the regulations it operates under is a huge issue that many inside your organization won’t understand but has to draw some attention. Let’s look at some of the variables that go into compliance to outline just how important it is.

With little fanfare, the AI Wars have begun. When we say “war” we mean just that: a battle for the survival of tools designed to improve human productivity. To start we should rewind a little. Most new software platforms (and many, many established ones) have started to use “artificial intelligence” to improve their products, or at least improve the prospect of selling them. In this week’s blog we will discuss the increased prevalence of “AI” and how some of the largest names in computing have gone all in on the technology.

Data backup is essential for any business, yet many employees might not fully understand how it works or what gets backed up. Today, let's clarify the basics of data backup and its importance.

Many business owners considered allowing their employees to work from home like opening Pandora’s box; once opened, there was no going back. Unfortunately, for these administrators, they were faced with the very real prospect of losing their business if they didn’t allow it. Millions of people started working from home in 2020 as a result of the COVID-19 pandemic, but now that public fear has diminished, how have companies reacted? Let’s discuss some remote work statistics to get an answer.

Businesses are prioritizing cybersecurity more than ever. Many insurers now require companies to meet specific cybersecurity standards before offering coverage, with one key requirement being the implementation of multi-factor authentication (MFA).

Here’s what you need to know and how we can help.

More small and medium-sized businesses than ever are seeing AI's potential to transform their operations. However, like any technology, AI has its own set of pros and cons. Let's discuss three major advantages and drawbacks you can expect if using it in your business. Hopefully, it helps you make an informed decision about adopting AI.

Small and medium-sized businesses (SMBs) face the challenge of managing complex IT systems with very limited resources. Enter managed service providers, or MSPs, the guardians of IT that can help your business stay ahead of the game. An MSP's approach to IT support delivery offers many benefits that traditional IT support and even an in-house team might struggle to match.

Let's delve into three compelling reasons why our innovative approach is best for your IT support needs, especially if you want to scale up and streamline operations.

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.