Using AI is all the rage these days. Seemingly every opportunity software developers have to add some type of AI or machine learning technology into their offerings is being taken; not only for the benefits that it gives their customers, but also for the marketing clout it immediately provides. This month, we thought we’d go into some of the ways AI is helping create more dynamic software and if it really provides end user value or if it’s kind of a red herring used by developers to position their products better in a more competitive market.

Any computer issue you have can be extremely frustrating, but when something happens you should know you’re not alone. There are a few things that anyone that uses a computer has dealt with. This month, we take a look at three extremely common technical problems people deal with and what to do about them.

Business is an increasingly digital experience. Let’s face it, we spend a lot of time on our computers, so why not use them like a pro? Here are seven simple tips to make your computer life smoother, faster, and less frustrating.

Have you ever searched for something on Google, played a game that remembers your high scores, or checked your Instagram messages? These apps feel smooth and efficient thanks to something called a Database Management System (DBMS) working quietly in the background. In this month’s newsletter, we’ll explore what a DBMS is, how it works, and why it’s essential for creating a seamless user experience.

Artificial intelligence, or AI, has upended the way that we discuss technology in business, society, and individual everyday life. While we mostly focus on the benefits of the technology, there are many downsides to consider as well. That’s what we’d like to discuss today; how AI has a dark side to it that potentially requires regulation.

Your business requires you to make certain compromises. Still, when it comes to building a network of vendors that can help you realize your goals, you have to take some time and carefully select the people you want to have long-lasting relationships with because constantly changing vendors can cause plenty of problems for you. In this month’s newsletter, we discuss how to get the most out of your vendor relationships.

Have you ever accidentally deleted a file or had your computer crash? It’s a frustrating experience, right? Now, imagine if a major disaster—like a fire or data breach—struck and wiped out all your critical data. That’s where disaster recovery steps in to save the day.

We want to make sure you can get the most out of your relationship with us. In this month’s newsletter, we give you three communication touchpoints so that the work we do for you helps foster more growth and efficiency in the work that you do.

Think about how many online accounts you have. With so many accounts, it’s important to make sure they’re secure. Creating strong passwords is one of the best ways to protect your accounts from hackers. Here’s how you can create passwords that are hard to crack and keep all your online accounts safe.

Operating systems are the backbone of any computer or device. Whether it’s your phone, a tablet, or a computer, the operating system controls how the device works, allowing you to run apps, browse the web, and complete tasks. For businesses, having up-to-date operating systems is especially important. Let's look at why this is critical and what can happen if businesses don’t keep up!

Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.

That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.

For the longest time, smartphone manufacturers looked to develop devices that came with unique features in all different manners of form factors. Nowadays, however, there are very few phone manufacturers and those that are left have pretty much decided, for now, what the smartphone would look like. Even the ones that fold in half look and function pretty much the same. In this week’s blog, we will take a look at the declining innovation in the smartphone market and why it may not be a bad thing.

Two-factor authentication (2FA) has become a critical security measure in the digital age, providing an additional layer of protection against unauthorized access. As cyber threats grow more sophisticated, relying solely on passwords is no longer enough. 

Two-factor authentication has become a must-have for any online-connected account that relies on password protection. The benefits of the technology are pretty straightforward. Instead of just filling out your password for authentication, a user needs to have another method in order to access an account. In this month’s newsletter we thought we would take a look at how to enable 2FA on your Microsoft account, which includes Microsoft 365 apps like Word, Excel, and Outlook.

You’ve probably heard us talk about the importance of backing up data for business owners, managers, and even everyday workers. This month, we’re focusing on incremental backups and why they’re a great choice for small businesses looking to protect their data.

Small businesses today are in a prime position to thrive, thanks to a surge in innovative technologies that are affordable and work to boost efficiency. In the past, access to cutting-edge technology was often reserved for large corporations, but today small businesses can now gain quick access to these technologies and can have a real positive effect on the way they go about doing business. Let’s take a look at some of the best technologies small businesses can use to try and compete with the big boys.

Technology is central to most businesses, which means that security is, by proxy, central to them as well. With cyberattacks on the rise, it’s more important than ever for you and your employees to be on the same page regarding cybersecurity. Today, we are looking at four ways you can ensure sound cybersecurity practices that even the most belligerent employees can follow… with the right support in place.

Protecting your business’ accounts is something we will advocate for on repeat. You’ll hear us tell you about complex and unique passwords and multi-factor authentication until you’re sick of hearing it. But one tool that our clients sometimes forget is the password manager—an equally useful tool that can help your business keep passwords safe and secure.

Network security is a major issue for any business that relies on password-protected systems—and who doesn’t? With so much at stake, it’s important that every user uses passwords that are not only complex and secure but also easy to remember. This month, we will discuss how the passphrase is the answer to keeping your password-protected accounts secure. 

Streamlining communications for small businesses can significantly boost efficiency and elevate overall performance. However, achieving this isn’t as simple as just deciding to implement it. This month, we’ll explore some key advantages that a unified communications platform can offer.