Telesys Voice and Data Blog

Starting a new business is an exciting journey, but making the right technology choices is crucial for long-term success. A solid IT plan ensures smooth operations, security, and scalability. This month, we teach you some ways you can go about building one.

Technology is a major pain point for just about all businesses, whether you’re a small mom-and-pop store or a medium-sized (and quickly growing) name in your community. You’ll always have the technology to upkeep, from computers and servers to software solutions or point-of-sale registers. This month, we want to discuss how managed IT solutions can help you maximize your resources by offering a simple, easy, and cost-effective alternative to hiring multiple in-house technicians.

We love to highlight how technology helps businesses thrive, particularly small and medium-sized businesses with a lot of growth potential but limited by their budgets. This is why we provide SMBs with managed IT services specifically designed to drive business growth. If you have yet to consider outsourcing your IT needs, you could be missing out on a golden opportunity to alleviate many of the pain points your organization suffers from on a daily basis.

All organizations rely on their information systems to be consistently available when required, with some businesses being unable to function without them. When these systems undergo necessary maintenance, such as software patches, it can pose challenges for employees who rely on their continuous availability. In this discussion, we delve into the proactive approach to IT maintenance, exploring its strategic benefits in preventing downtime for businesses.

It’s easy to use the terms “patches” and “updates” as if they mean the same thing, and they are often used interchangeably within the same context. However, understanding the difference between the two can make a world of difference in terms of how you approach implementing each of them. We’re here to clear things up a bit and help you better understand the patches and updates you deploy on a month-to-month basis.

Try as we might, we can’t prevent all computer issues from occurring—for instance, there’s not much that we can do if a stick of RAM dies, at least, not remotely. However, if you’re stuck with a broken computer and need to bring it in for repair work, there are a few things we recommend you do.

How often have your operations been disrupted by technology troubles that could have been spotted a mile away? Chances are it’s a little too often for your liking, especially if your business wants to remain profitable. When your operations suffer, so too does your bottom line, leading to losses across the board. How can your organization spot technology troubles before they become detrimental to your organization’s future?

When a computer is on the fritz it can really destabilize a person’s ability to produce consistent work. Most users today will try basic troubleshooting techniques, for better or for worse, to get the machine to run properly. Let’s look at the results of failing technology and how it can cost businesses in different ways. 

When it comes to implementing new technology solutions for your business, there is always a desire to solve some sort of problem. Maybe you are not as productive as you would like to be, or perhaps there is an operational inefficiency that you hope to address or streamline through the use of the technology. Either way, the end result is the same; you are trying to make progress and move forward, not over-complicate your infrastructure.

Finding talent can be difficult for businesses, especially for those that are challenged by variables such as their geographic location (not as big of a problem thanks to remote employment), but more often than not, budget will be the key holdup for small businesses seeking top talent. Thankfully, even small businesses can hire top talent through the process known as outsourcing, which is particularly helpful for acquiring talented and qualified IT professionals.

What makes a small to medium-sized business so different from a large, enterprise-sized one? The amount of people and moving parts, of course, but if you really consider it, there isn’t all that much. This is why when looking to control your small business’ IT support costs, choosing managed IT services is a good option. This month, we thought we’d take a look at some of the other benefits managed IT can bring your organization:

Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.

In today’s business, technology seems to be advancing at an alarming rate. Just when you think you’ve got the latest and greatest tech; something is developed that makes your new tool seem antiquated. Nowhere is this more evident than in the management of your IT.

When you feel under the weather you visit the doctor, they examine you and prescribe a remedy. It’s a pretty simple process; and a relationship that is important to maintain your health. A managed service provider functions the same way for a business. Let’s take a look at the similarities.

Who would you rather hire--an employee who comes in late, after your systems have encountered an issue, and takes twice as long to fix them as he said, or an employee who was ahead of the game, and managed to avoid issues before they influenced your business? This scenario is precisely the same one that you encounter when you weigh a break/fix IT provider against a managed service provider.

For a moment, I want you to stop and consider something: Who do you turn to when your business’ toilets suddenly stop working? Who do you call for when the lights stop working? Most likely, an expert… so if you turn to the pros for these needs, why would you do anything different for your IT?

We always try to communicate the numerous benefits of managed IT services, but when your business is happy to have their own internal IT department, those benefits tend to look less appealing. For organizations that rely on the expertise of their internal IT staff, they may not think they have a need for--or simply can’t afford--an outside IT presence. This misconception may actually be harming their businesses. Today, we will introduce co-managed IT services, and how they can be leveraged to maximum benefit.

If we asked you to imagine a world where your IT never suffered from technical issues related to your business’ technology, would it feel too good to be true? Unfortunately, it’s impossible for your organization to prevent every problem related to your IT. What is possible is for your business to encounter higher productivity and less downtime with the help of a dedicated help desk solution. 

All businesses need help with their technology, whether they realize it or not. The question is how they receive that support. Some organizations have access to an in-house IT department that can act as an IT resource to on-premise employees, but others might not have employees dedicated to this role.

There are certain processes within an organization that take a considerable amount of time to do. These include applying patches, monitoring network traffic, and updating software as needed. While it might seem like something your business can handle on its own, some small organizations struggle to accomplish everything they set out to do--especially with a limited budget or workforce. Our staff’s powerful monitoring and management tool can aid in this initiative.