Telesys Voice and Data Blog

Small businesses seemingly always need to take a long look at the way they do things because they need to be as efficient as possible to carve out a market share. This often means using technology to make everything work. There are many different types of technologies that can help any SMB build more efficient operations, but the two we will outline in today’s blog, are two technologies that are probably doing the most to help SMBs improve. 

Cloud computing has undeniably become one of the most important tools a business can use. Most businesses use some form of cloud computing, with 4-of-5 using multiple SaaS applications, virtualized computing environments hosted in the cloud, or other cloud-based tools. Let’s take a look at some of the benefits of using cloud computing.

The cloud is a great tool to improve the accessibility of applications and data, but with so many options available to businesses, it can be a bit intimidating to get started with it. Let’s go over some of the various types of cloud solutions available, as well as some of the more well-known services that you might find helpful.

Cloud computing has been one of the most utilized tools for business in 2020. The COVID-19 pandemic has made it crucial for businesses to give remote access to tools and one effective way to make that happen was to look to the cloud. This has expanded an already booming market and presents businesses of all sizes with the opportunity to get the computing they need without huge upfront costs. Today, we’ll take a look at the cloud computing market and how you can leverage hosted computing solutions to improve your business. 

There are plenty of benefits to allowing your employees to work from home, but that doesn’t mean you can just implement it without consideration and planning. You have to have a system in place that allows you to enjoy the benefits of remote capabilities while mitigating some of its potential risks.

The cloud has revolutionized the way that businesses approach computing. Companies can implement solutions in a flexible and accessible model that makes it much easier to take advantage of technology solutions. Yet, you should know that not all clouds are the same, and you can’t treat them as such. Here are four questions that you need to ask your cloud provider about the services that you’ve been rendered.

Technology plays an integral part in just about all modern businesses in some way, shape or form. Without a place to purchase devices, however, no one can reap the benefits of them. Some businesses are vendors that provide organizations with these devices. In a sense, they act as the middle man between the producer and the consumer, acquiring devices for sale to businesses and users alike. In this way, vendors are critical for every single business.

The cloud can bring numerous benefits to a business. Public cloud offerings can reduce technology costs, provide scalability and flexibility to a business’ computing infrastructure, promote collaboration, protect your business from data loss, and much, much more. What it cannot do, however, is guarantee the control some organizations wish to have over their technology infrastructure. Some businesses prioritize that control, while others are bound by industry and government-induced regulations. For those businesses, there is the hybrid cloud.

Cloud computing is one of the best ways that your business can compete with larger enterprises. Today, you can adopt the cloud and take advantage of countless services, but are you doing so yet? If not, we’ll help walk you through some of the best ways that your organization can leverage the cloud.

Of course, the type of cloud you will need depends on several factors, including data control, maintenance responsibility, and the complexity of your operations as a whole. You will generally be choosing from a public, private, and hybrid cloud for your business’ needs. With each of these comes new benefits and challenges to overcome, however, so you’ll want to consider all options before going all-in on a solution.

Public Cloud
If your business has a limited budget, the public cloud may be an ideal solution for you. The public cloud allows users to take advantage of the cloud without investing in on-site cloud infrastructure. You can use all of the great parts of the cloud, including storage, access to cloud-based applications or services, and communication solutions. The public cloud offers a great starting point for businesses that want to utilize the flexible cost the cloud offers, and don’t have the assets available to invest in anything more complicated. Some of the services provided through public cloud solutions include Google’s G Suite and Microsoft Office 365. Yet, it’s not all rainbows and sunshine for the public cloud, as the lack of customization and control may deter some organizations.

Private Cloud
Where the public cloud provides general catch-all solutions for businesses that don’t want to manage or maintain their own infrastructures, the private cloud offers hosted or on-site solutions that need to be maintained by an IT department of some kind. Basically, you need to have the infrastructure to manage a cloud system, as well as a team that can provide maintenance for it (unless you have arranged to outsource this--more on that later). Private clouds are in high demand because they allow businesses to easily customize their solutions to suit their needs--particularly in regard to network security and scope of services offered. Private clouds are best for businesses that want to maximize control over their data and know exactly what they want out of the cloud.

Hybrid Cloud
If neither the public nor private cloud are attractive to your organization, then perhaps a mixture of the two will provide the best results. A hybrid cloud takes all of the benefits of a private cloud and combines them with public cloud offerings thereby allowing for a customizable and flexible solution that is built specifically for your business’ needs.

The best part of this is that you can have an outsourced provider like Telesys Voice and Data host your cloud infrastructure so that you don’t have to. It’s the best way to take advantage of the best of both worlds. To learn more, reach out to us at (800) 588-4430.

How many documents does your organization accumulate just by simply staying in business? There’s no doubt that you’re sick of the traditional filing cabinet, which is both hard to move around and a pain to organize. Thankfully, modern technology solutions have afforded businesses just like yours with the ability to host and manage documents in a digital, cloud-based environment.

Cloud-based document management solutions provide your business with a ton of great benefits and opportunities to improve the way your business stores and manages files. Here are some of the most notable strengths and weaknesses of this approach.

Easier to Organize and Access
Storing files in a document management system is much like storing files into folders on your workstation or in-house network. It’s much easier than color-coding with tabbed folders. Just imagine being able to store each of your related files in a cloud-based folder system and always knowing where specific files are located, depending on the type of file you’re looking for. You can save time and energy by making your files easier to find. Furthermore, you can access documents and other important files on any connected devices, allowing for more flexible for your workers.

Easier to Navigate
You’re familiar with how a search bar works in both your web browser or online search engines like Google, but what if we told you that you could add this ease of searching to your file storage? Imagine being able to enter in your search credentials for your physical documents, and you have a great reason to implement a document management system in the cloud. All you need to do is plug in your searches and find the files that you’ve been looking for, and it couldn’t be any easier.

Easier to Preserve
If you were to suffer from a fire in your office, would your paper documents survive the disaster? Our guess is “no,” which leads us to the next big question: how can you properly back up your physical file storage? There isn’t a way to do this without wasting a considerable amount of time and money on making copies of each record your business stores. If they are digital files in a document storage system, you can simply implement a data backup and disaster recovery solution to properly preserve documents in the event of the worst.

The Risk: Data Security
The concept of storing data online or in a network-connected cloud system comes with the added likelihood of a data security risk. What if a hacker infiltrated your company’s network? They would be able to indiscriminately steal your company’s documents or access information that’s not for their eyes in the first place. Therefore, you need to consider security issues a top priority for your organization should you implement a document management system. Furthermore, you need to ensure that your data is properly backed up so that even unexpected incidents don’t sink your productivity.

Is your business ready to get rid of physical file storage and instead focus on a digital documentation system? Telesys Voice and Data can help. To learn more, reach out to us at (800) 588-4430.

All businesses have certain software solutions that they need to keep their operations going. Be it an email solution or a productivity suite that you lack, your business is held back from ideal operational efficiency. The traditional way of acquiring these pieces of software can be holding your organization back, so we’ve come to you with a solution: Software as a Service (SaaS).

IT maintenance is something of a sensitive topic for some organizations. While most understand that it needs to be done, they often don’t have the resources to make it happen, either due to a limited budget or timeframe. How does your business handle IT maintenance? If your organization is having troubles managing its annual technology budget, or if you are consistently experiencing profit-sapping downtime, consider managed IT services the answer to your problems.

Simply put, the traditional method of technology maintenance doesn’t work well anymore. The break-fix method to technology management is generally how small businesses have run their organizations for quite some time. Break-fix relies on your business reaching out to a maintenance provider only when your systems are malfunctioning, causing downtime and inefficiency that is sure to show up on your organization’s bottom line.

Without a reliable way to guarantee that the downtime-causing issue won’t happen again, the break-fix method is like slapping a Band-Aid on a wound and hoping that it won’t reopen. Managed IT, on the other hand, is designed to address problems before they happen by taking preventative measures.

Managed IT accomplishes this goal by providing you with comprehensive access to technicians who you can proactively monitor and fix any technology problem you may have with your network or infrastructure. For businesses that lack an internal IT department, managed IT can fill the void you have in technology administration quite nicely. Furthermore, managed IT can provide value even for organizations that have dedicated internal IT staff.

More often than not, a small business will have, at most, an internal team consisting of only a handful of technicians who, more than likely, have a lot on their plate. By supplementing their skills with a managed IT service provider, you’re giving them more time to focus on the quality of their work, as well as assisting your in-house team with any technology problems they might have. It also allows your organization to add profitable IT projects to its roadmap, which provides for higher degrees of productivity and a rapid ROI.

Basically, managed IT does whatever needs to be done for your business’ technology, be it acting as a supplementary force to support your current technicians, or taking on the full responsibility of managing and maintaining your organization's current IT infrastructure.

One of the most important factors of managed IT services is how much more affordable it is. This is explained primarily by how you prevent issues from happening in the first place. Plus, by keeping issues from evolving into bigger problems, you can spend less on your technology support.

Could your business use help with your IT solutions? Reach out to Telesys Voice and Data at (800) 588-4430.

We always try to communicate the numerous benefits of managed IT services, but when your business is happy to have their own internal IT department, those benefits tend to look less appealing. For organizations that rely on the expertise of their internal IT staff, they may not think they have a need for--or simply can’t afford--an outside IT presence. This misconception may actually be harming their businesses. Today, we will introduce co-managed IT services, and how they can be leveraged to maximum benefit.

Cloud computing has taken the business world by storm, fulfilling so many needs and simplifying as many processes. If you’ve been on the fence about incorporating the cloud into your IT infrastructure, you should know a few of these benefits to help you make your choice.