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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Do You Prefer Your Reality Augmented, or Virtual?

Do You Prefer Your Reality Augmented, or Virtual?

Providing outstanding customer service is a requirement to be successful in today’s business environment. If you ignore this valuable tenant of business, then you’ve got a competitor who will gladly jump on the opportunity to steal away your customers and prospects by offering better service. What steps is your business taking to make sure that your customer service is second to none?

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Tech Term: Motherboard

Tech Term: Motherboard

In today’s mobile-centric world, portability is becoming more and more crucial to success in business affairs. This phenomenon can easily explain why tablets are commonplace in boardrooms and briefcases. With Apple and Samsung offering two heavy-hitting tablets (the Galaxy Tab S3 and the iPad Pro), we’ve decided to analyze their features head-to-head to find out which is the supreme option for your business needs.

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Your Mouse Can Do More Than You Think

Your Mouse Can Do More Than You Think

Did you know that 43 percent of IT decision makers have plans to increase their cloud investments throughout 2017? This is according to a recent survey which, when combined with the steady rate of cloud adoption seen during the past decade, proves that the cloud is the next phase in the evolutionary development of business computing. While this shows great promise for the future, cloud adoption is not something to dive into blindly.

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Tip of the Week: Creating Process Documentation

Tip of the Week: Creating Process Documentation

Do you remember the day that you purchased your current workstation? Maybe it was last week, last month, last year, or several years ago. At one point, it was pristine, untouched by the demands of the workday, but those days have long since passed. Over time, your computer collects all sorts of stuff on it, from unnecessary files to outdated, unused software.

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Too Many Accountants are Fielding Technology Queries

Too Many Accountants are Fielding Technology Queries

Today’s businesses are looking to expand their cashless payment options to include those made through mobile devices. Doing so, can provide your organization with a variety of benefits. 

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Tip of the Week: Why You Should Reexamine Your Business Practices

Tip of the Week: Why You Should Reexamine Your Business Practices

As a business owner, you have plenty to worry about, and your technology doesn’t do you any favors. It’s difficult to oversee the responsibilities of managing technology like workstations, server units, and mobile devices, alongside the ordinary demands of your job. What a lot of organizations don’t realize is that they can improve operations and make their jobs easier by outsourcing the responsibility of technology management to IT professionals.

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A QR Code Could Be your New Wi-Fi Password

A QR Code Could Be your New Wi-Fi Password

There are many ways to share a file between two computers. Being familiar with multiple options will certainly come in handy, especially when your preferred method of file sharing isn’t an option (like when you can’t find your flash drive, or maybe you lose Internet connection). For this week’s tip, here are four options to help your business more effectively share files.

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Taking a Look at a Manufacturer’s IT

Taking a Look at a Manufacturer’s IT

It’s fascinating to keep an eye on the latest technological developments, and the excitement really builds when concepts once deemed farfetched make their way onto the marketplace. Here are four technologies that we’re super excited to get our hands on!

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Will 2018 See Any Changes to Your Infrastructure?

Will 2018 See Any Changes to Your Infrastructure?

As cars become more technologically advanced and reliant on computers, they become more likely targets for malware and cyber attacks. However, as researchers from Kaspersky have uncovered in an investigation into an assortment of connected-car mobile apps, car manufacturers may not be as committed to ensuring the security of their vehicles as drivers may want.

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What You Need to Know About Data Recovery

What You Need to Know About Data Recovery

When was the last time that your organization had an unexpected technology expense blast your IT budget out of the sky? Surprise issues that you don’t plan for could potentially derail your budget for months, or even years, depending on the severity of it. Having a clear idea of what your IT service plan covers is a great way to make sure that you don’t get hit by surprise billing.

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Windows 7 EOL is Not the End of the World

Windows 7 EOL is Not the End of the World

In 2011, the world was introduced to IBM’s supercomputer Watson after it handily won the television quiz show Jeopardy!. Since then, Watson has been utilized in a variety of helpful ways, including customer service for Macy’s and Geico, as well as medical research. Today, Watson is being tapped by H&R Block to assist the public with an issue that affects every American, their taxes.

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Battle of the Benefits: Break-Fix vs Managed IT

Battle of the Benefits: Break-Fix vs Managed IT

While it’s certainly a bummer to have your smartphone stolen, it’s even worse if the thief accesses your data. To help prevent this nightmare scenario, security professionals have developed some clever solutions.

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How Our Help Desk Benefits You

How Our Help Desk Benefits You

Let’s say you’ve got an email that you really need to crank out from home, and pronto. So, you whip out your laptop to get started, and that’s when you spot the menacing eyes of a toddler from across the room. What do you do? Is it even possible to use a mobile device once a toddler has it in their greedy little sights? For this week’s tip, we’ll explore your options.

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Ransomware Shuts Down Doctors’ Office - Is Your Business Protected?

Ransomware Shuts Down Doctors’ Office - Is Your Business Protected?

What would you do if your business were suddenly struck by something which threatened its very existence? Do you have a plan to make sure that your business survives well past the expiration date assigned by natural disasters, hardware failure, user error, or hacking attacks? One of the most important parts of running a business is managing risk, and implementing a business continuity plan is a great way to focus on the preservation of your organization.

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Control Your Profile, Part III

Control Your Profile, Part III

Many businesses are searching for ways to go green. Most of the ones that do are trying to cut out their reliance on paper and printing. This is strategic thinking, of course, since the cost of printer toner has skyrocketed over the years. Today the most affordable printer ink on the market still comes in at an astounding $13 per ounce; or, slightly more than Dom Perignon. This is why businesses that are looking to cut costs, as well as embrace environmentally-friendly initiatives, are going paperless.

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How Does a UTM Firewall Protect Your Business?

How Does a UTM Firewall Protect Your Business?

The Internet of Things may have just entered social consciousness, but people have been trying to add Internet functionality to devices for quite some time. One instance of this is the development and manufacture of smart car technology. In the same way as our services are designed to proactively monitor and maintain your business’ network, a smart car has been developed largely as an completely connected automobile that allows car owners to worry less about their car and to get the most out of their investment and driving experiences.

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Defining Shadow IT and Its Risks

Defining Shadow IT and Its Risks

You know better than anyone that managing your business isn’t something to be taken lightly. Keeping your technology in proper working order is just the icing on the proverbial cake, making the task of managing your business even more difficult. If you’re using normal break-fix IT services, this might be the case. Alternatively, managed IT services aren’t designed to burden you.

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3 Steps to Successful Business Continuity Planning

3 Steps to Successful Business Continuity Planning

Not all companies are prepared to deal with the costs associated with downtime. Any situation in which your organization cannot access important information or can’t operate with efficiency is something which needs to be prepared for; otherwise, you risk more than you know. We want to help protect your business when it needs it most.

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3 Types of Software and How Businesses Use Them

3 Types of Software and How Businesses Use Them

No one said business was going to be easy. One of the most frustrating aspects can be employee complacency. In fact, with the advent of the Internet and with more jobs trending toward service, you are finding that people are constantly looking outside their current organization for professional development. With employee turnover costing businesses everywhere substantial capital, retaining your proficient employees must be a priority.

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Charity Scams Are Very Real. Here’s How To Dodge Them

Charity Scams Are Very Real. Here’s How To Dodge Them

It’s National Clean Out Your Computer Day! To kick off this important day, we’d like to remind business owners that this is a valuable opportunity to make sure that you’re taking good care of one of your greatest assets: your company’s technology. Let’s go over some of the best ways that you can optimize the performance of your office computers.

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