Telesys Voice and Data Blog

Small businesses seemingly always need to take a long look at the way they do things because they need to be as efficient as possible to carve out a market share. This often means using technology to make everything work. There are many different types of technologies that can help any SMB build more efficient operations, but the two we will outline in today’s blog, are two technologies that are probably doing the most to help SMBs improve. 

By now, you’ve probably started hearing a lot about AI and how it’s doing a lot of things to disrupt the world. It seems like every modern software application boasts AI capabilities, social media feeds are plastered with generative AI content, and techy people everywhere are providing their two cents on this new technology. The main star of artificial intelligence right now is ChatGPT, so we figured we’d shed some light on exactly what it does in plain English, and how you might be able to take advantage of it.

Technology can be a huge benefit or an annoying hindrance for a business. It really depends on how it is maintained or used. Just like the PC in the 1980s, Internet access in the 1990s, and the advent of social media over the past decade or so, there are a couple interesting technologies that, if properly used for business, can bring substantial value for workers, customers, and the organization as a whole. Let’s take a look at three of them.

In recent years, artificial intelligence (AI) has emerged as a powerful tool that can revolutionize small businesses. With its ability to analyze vast amounts of data and make intelligent decisions, AI has the potential to streamline operations, improve customer service, and drive growth. Let’s explore some practical applications of AI that can benefit small businesses and help them thrive in today's competitive landscape.

Artificial intelligence is becoming an integral technology for modern businesses, but you can’t just roll up to the AI store and get some AI. The machine learning algorithms that make up modern AI are integrated into the software that your business relies on. Microsoft, long known for being amongst the top business computing companies, has begun to integrate AI into their software. One place that most businesses will get first-hand experience with this technology is through their Microsoft 365 subscription. We will introduce you to Microsoft Copilot and what benefits it ultimately brings users. 

When it comes to network security, businesses need all the advantages they can get, especially since cybersecurity as an industry is one which is rapidly adjusting and responding to an enormous amount of ever-changing threats. One way in which security researchers have attempted to subvert this security rat race is through artificial intelligence measures, a trend that promises to change the way businesses protect themselves more effectively.

For better or worse, the way information technology is being used has come to define the way that businesses run. The most noteworthy companies are the ones using their data to their advantage and utilizing cutting-edge tools to facilitate efficient processes and productivity while managing their costs. One technology is giving more and more organizations the freedom to accomplish their goals and automate more of their mundane processes: Artificial Intelligence

Artificial intelligence, commonly known as AI, is used in several different ways in various industries, but one of the most impactful has been with cybersecurity and its automation. On the other hand, however, are the hackers who use AI in ways that fly in the face of the efforts of these cybersecurity professionals and use AI for cybercrime. What are some ways that AI is used in cybercrime, and why is it so scary for businesses to handle?

Not everyone understands the ways that businesses can leverage artificial intelligence, among the most popular of emerging technologies, to improve the way they do business. This is because there is fundamental confusion about what exactly AI is capable of. This month, we thought we would take a brief look at AI and how it can be used by even the smallest business to build more efficient operations.

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

With 2017 on its way out, there are many great technology solutions that businesses can take advantage of. Some of the most notable topics in business technology in recent years include business intelligence, artificial intelligence applications, and machine learning. What are some of the most important technologies that you’ll want to keep in mind for the 2018 business year?

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

Organizations that have a workforce outside of their normal office location are presented with a unique challenge. In the case of remote employees, businesses have to figure out how to keep them connected to the workplace, productive with their time, and part of the organization’s culture. This week’s tip is dedicated to helping your organization’s remote workers become more successful--or, specifically, how you can help them be successful.

Telesys Voice and Data is proud to announce the launch of our new website at www.telesysonline.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

Imagine a world where there wasn’t a singular dishonest being. Passwords would simply vanish from our everyday lives, as we would not be paranoid of a breach or other forms of cybercriminal activity. The harsh reality is this will never become reality. Even worse, the cybercriminals don’t just skim for lack of passwords. Instead, the dishonest criminal goes even further; they take advantage of common or recurring passwords. So how do you know if your password practices are leaving you vulnerable? Google is here to help.