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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Usability of the Taskbar

Tip of the Week: Usability of the Taskbar

If you take a look at any computer in an office environment, there is a solid chance that it is running the Windows operating system. Whenever we have the opportunity, we like to share tips and tricks to help both normal and power users alike get the most out of their operating system. Follow these tips and you’ll be able to make navigating your computer just a little bit easier.

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Can You Stay Productive In the Face of Constant Distraction?

Can You Stay Productive In the Face of Constant Distraction?

The modern office is filled with distractions, and that’s to say nothing about the everyday user’s life. With so many devices and notifications interrupting focus for users all over the world, it’s more important than ever before to have a strategy for how to deal with these issues and become as productive as possible in the workplace. Today, we’ll be discussing some of the biggest distractions in the workplace and how your employees can overcome them.

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The Night Before Christmas (A Visit from St. Isidore)

The Night Before Christmas (A Visit from St. Isidore)

‘Twas the night before Christmas, and with all the work done,
The office was closing for some holiday fun;
Their coats buttoned up, they had all saved their files,
Everyone’s face creased in a big, toothy smile.

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Technology Concerns Heading Into 2020

Technology Concerns Heading Into 2020

For most businesses, technology has a major role in what they do. They use it in all manners of ways, but there is no question that it has become a driving force for business. As the calendar flips to a new decade, we thought that it would be good to take a look at what the 2010s brought us, and what to expect in the 2020s. 

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How Our Help Desk Benefits You

How Our Help Desk Benefits You

You’re likely aware that we have a Help Desk for our clients to leverage, but not all companies handle their support the same way. Here, we wanted to share a few reasons that we are confident that our approach to support is better for our clients.

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Holy Moly It’s 2020: 50 Years of Technology

Holy Moly It’s 2020: 50 Years of Technology

Today is the first day of the third decade of the 21st century. For some, it’s just another year, but for others it seems almost impossible that we’ve reached this point without floating cars and manned missions to Jupiter. Fifty years ago, some of the technology that is used in the course of doing business was simply fiction or conjecture. We thought it would be neat to take a look at some of the technological changes made since 1970.

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Windows 7 EOL is Not the End of the World

Windows 7 EOL is Not the End of the World

Windows 7 is only days away from being officially retired by Microsoft. The software company has done all it can to try to educate users about the end of the OS, which has its last support update on January 14, 2020, but won’t be getting any more. As of this writing there are still nearly 25 percent of computers running Windows 7. Let’s take a look at why it is imperative that you upgrade or find a solution to get out from under the Windows 7 OS. 

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How Cloud Services and Pizzerias Offer Similar Benefits

How Cloud Services and Pizzerias Offer Similar Benefits

When you look at the cloud service business model, it can be easy to wonder how it is so beneficial to businesses - or really, how it fiscally can be. After all, dollars to donuts, the monthly service charges most likely add up to less than a business would spend for another, comparable service. To understand how the cloud does this, it may help to look at something that often occurs in the office.

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Tip of the Week: Business Improvement Resolutions

Tip of the Week: Business Improvement Resolutions

A full week into the new year, have you resolved to make any improvements to your business? In light of all the resolutions that may (or may not) have been broken by now, we decided to share a few resolutions you could put into place to improve your business and its processes.

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Potential Issues Your Server Could Experience

Potential Issues Your Server Could Experience

Most businesses nowadays require a server in order to operate properly, but these critical pieces of infrastructure aren’t immune to issues. Here, we’ll go over a few common reasons that you may experience a server crash.

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Your Business Processes Are Everything

Your Business Processes Are Everything

The word “procedure” can easily be perceived in a negative light nowadays. It just sounds so… rote… compared to the exciting and dynamic buzzwords that so many “thought-leading, influencing, social media innovators” today toss around. Now, we don’t mean to disparage these personalities - we just want to emphasize that these innovations rely on a foundation to support them, and these foundations are based on business procedures and processes.

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Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

On a Windows machine, look at your taskbar, near the Start button and the search function. The next little icon, the one that almost looks like a bit of film, is the Task View button, the button that (among other purposes) allows you to create and manage virtual desktops. For this week’s tip, we’ll discuss how to use this handy feature, starting with why you might want to.

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Hit Back Hard Against Malware

Hit Back Hard Against Malware

The threat landscape is filled with more types of malware than ever. To keep your business’ network running effectively, it’s important to have a strategy to keep malware out. Today, we’ll talk about a few basics you should know to keep your cybersecurity strategy working properly.

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What Happens During an IT Assessment?

What Happens During an IT Assessment?

With technology being deployed to help businesses solve all manners of operational inefficiency, it’s often difficult to pinpoint what IT will work best for your business. Organizations of all types look to technology; and, at some point you need to ask yourself if your technology is set up to help reach your business’ potential. 

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A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

There is no doubt that you have come across the virtual assistant (or voice assistant). Whether you have it on a smartphone or you use it via a digital speaker in your home, you have probably spent some time using some type of virtual assistant. 

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Learn to Use Email Safely

Learn to Use Email Safely

Email is a core component to many businesses. With 124.5 billion business emails being sent and received each day, that doesn’t seem to be in danger of ending. Are the emails that are coming and going from your business secure? That may be another story, altogether. In order to keep your email security at a premium, we have outlined the following tips:

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Hack of Capital One Exposes Information on 100,000 Customers

Hack of Capital One Exposes Information on 100,000 Customers

Capital One is one of the largest credit card issuers in the world. On July 29th 2019, Capital One made an announcement, confirming it is the victim of one of the largest data breaches in financial sector history, as a former software engineer for Amazon has been indicted on charges related to the hacking.

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4 Timeless Cybersecurity Rules to Live By

4 Timeless Cybersecurity Rules to Live By

Cybersecurity has become an overly complicated, increasingly important part of our lives. These days, many people are concerned about their privacy; who is collecting their data, what data is being collected, how to prevent information from being stolen, how to prevent breaches, etc. Then there are the traditional threats like malware, ransomware, and phishing that are not only becoming more common place but are capable of doing more damage. 

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Tip of the Week: Windows 10 Improvements to Try

Tip of the Week: Windows 10 Improvements to Try

Windows 10 has a lot of features to offer a user, and more are being added all the time. We don’t want you to miss out on any, especially if they could help to streamline your business’ processes or your users’ experience. Here are four that you might find particularly handy.

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A PSA PSA: Build a More Efficient Business

A PSA PSA: Build a More Efficient Business

In order to build a profitable business, productivity has to remain consistent. If your business offers a service, and you are having a hard time managing all its moving parts, professional services automation (PSA) software may be right for you. Today, we will give a quick overview of what exactly a PSA is, and how it can serve as an extremely useful tool for businesses who operate in the professional services space.

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