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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What is your Identity Worth to You?

What is your Identity Worth to You?

Your identity has quite a lot of value, especially in the wrong hands. Security firm ZoneAlarm put together some numbers in 2011 concerning identity fraud, and it even shocked us. Let's talk about a few of these statistics and what it means.

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Slow Computer? Increase your memory to boost computer Speeds

Slow Computer?  Increase your memory to boost computer Speeds

Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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How Safe is Your Email?

How Safe is Your Email?

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Texas small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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Benefits of Leaning on a Video Conferencing Solution

Benefits of Leaning on a Video Conferencing Solution

It wasn’t too long ago when the idea of video conferencing was a very complicated one. The technology just wasn’t there to make it a major benefit for companies. As conferencing technology has been innovated upon, however, it now presents a laundry list of substantial benefits. Let’s take a look at some benefits you can see by moving to video-driven meetings. 

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Tip of the Week: Activate Microsoft’s Two-Step Verification

Tip of the Week: Activate Microsoft’s Two-Step Verification

Nowadays a lot of accounts give you the option to set up two-step authorization; and, most of the time you probably should. The security and privacy benefits that your business can gain are substantial. Today, we’ll describe how to enable what Microsoft calls two-step verification. 

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Tech Giants Are in on AR

Tech Giants Are in on AR

Augmented reality has been one of the most cited emerging technologies for the past few years. It was the technology that was supposed to fuel Google Glass, the failed attempt at creating a pair of revolutionary smart glasses. Since then, there hasn’t been much press about AR in the mainstream media and not much is known about major tech companies’ attempts to improve AR technology. 

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Why Should You Outsource Business Processes?

Why Should You Outsource Business Processes?

There quite a few reasons that it makes sense for a small-to-medium-sized business to lean on outsourced assets. Let’s go over a few of the biggest benefits that you could see from bringing on these kinds of services, from both a financial and operational stance.

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Social Engineering and Your Business

Social Engineering and Your Business

As prevalent as cybersecurity threats unfortunately are today, many users tend to overlook major threats that they just aren’t focused on nearly as much: social engineering attacks. Social engineering attacks are just another means for a cybercriminal to reach their desired ends, and therefore needed to be protected against.

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Tip of the Week: How Bandwidth Works (and Why It Matters)

Tip of the Week: How Bandwidth Works (and Why It Matters)

Businesses require a lot of their Internet connections, especially if they’re using technologies like VoIP, screen-sharing, and/or webinar platforms. If you’re looking to incorporate these features, you need to be sure you have enough bandwidth to support them. We’re looking at a few reasons that your bandwidth matters, and how to tell if you have enough for your needs.

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Should You Be Holding Your Staff Accountable for Failed Phishing Tests?

Should You Be Holding Your Staff Accountable for Failed Phishing Tests?

It can be a real head-scratcher when one of your otherwise well-performing employees routinely falls for the simulated phishing attacks that you roll out as a part of your cybersecurity awareness strategy. For all intents and purposes, the person is a great employee, but when it comes to acting with caution, they fail. If you’ve made a point to prioritize your staff’s working knowledge of phishing attacks, do you replace this employee? We’ll take a look at it today.

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Why Microsoft 365 is a Solid Option for Businesses

Why Microsoft 365 is a Solid Option for Businesses

Microsoft 365 has been on the market for a while now, and we thought it would be a good time to go into the different tiers of the platform to give you an idea of what it is, why it is useful, and how your business fits into the latest cloud platform offered by Microsoft. Let’s start with what it is.

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Why a Hybrid Cloud is Right for Your Business

Why a Hybrid Cloud is Right for Your Business

The cloud can bring numerous benefits to a business. Public cloud offerings can reduce technology costs, provide scalability and flexibility to a business’ computing infrastructure, promote collaboration, protect your business from data loss, and much, much more. What it cannot do, however, is guarantee the control some organizations wish to have over their technology infrastructure. Some businesses prioritize that control, while others are bound by industry and government-induced regulations. For those businesses, there is the hybrid cloud.

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Control Your Profile, Part III

Control Your Profile, Part III

Social media - we can’t live with it, but we really can’t seem to live without it. People who frequently read our blog will notice how often we discuss Facebook, one of the biggest players in the social media space. Seeing as privacy is one of the biggest concerns today, we’re wrapping up our short series on Facebook by reviewing the settings you might not have realized were options on your Facebook profile.

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Tip of the Week: Navigating the Taskbar in Windows 10

Tip of the Week: Navigating the Taskbar in Windows 10

Computers are great tools to get work done in the office, but only if they are used effectively. Employees looking to get more out of their Windows workstations can utilize the taskbar to get around faster. We’ll discuss some of the ways your business can take better advantage of the taskbar, as well as what it’s capable of.

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Tip of the Week: Here’s How to Calculate Your Projects ROI

Tip of the Week: Here’s How to Calculate Your Projects ROI

As you company grows, you will need to invest a good deal of the revenue that you take in to keep operations from falling into complacency. In order to get a good idea what investments would be most advantageous, doing a proactive ROI analysis of project you plan to undertake can put your business in a position to be able to properly anticipate every aspect of a successful project. Let’s take a look at the variables of an ROI analysis.

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Social Media Users Should Consider Their Personal Information

Social Media Users Should Consider Their Personal Information

Social media has completely changed the dynamics of how people communicate with one another. While some users might only keep in touch with friends through it, others--including businesses and brands--use it to promote their products. In an age where a picture can appear on thousands of devices all over the world, privacy has become a major concern for anyone using social media.

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Tip of the Week: Visiting Useful Windows 10 Features

Tip of the Week: Visiting Useful Windows 10 Features

Windows 10 isn’t just a great operating system for getting things done--it’s also jam-packed with features that you might not even have known about. This week’s tip is all about some of the handy features that Windows 10 can provide for your office.

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When It Comes to Payment Cards, Frank Abagnale Gives Credit Where Credit is Due

When It Comes to Payment Cards, Frank Abagnale Gives Credit Where Credit is Due

With more than $16 billion being scammed from more than 16 million people, there is clearly an issue at hand that could use some expert insight. Those who are familiar with Steven Spielberg’s Catch Me If You Can might know that the movie was based on the memoirs of Frank Abagnale, former con man and longtime security consultant of the FBI. With his 45 years of experience with the bureau, Abagnale can safely by considered an expert in cybersecurity and fraud protection.

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Tip of the Week: Some Google Search Tips to Help You

Tip of the Week: Some Google Search Tips to Help You

For many tech-savvy individuals, the expression “Google it” is a well-tested, and approved, method to researching. Are you getting the most out of Google search? Today, we share useful tips on how to better optimize your Google search queries.

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Utility Computing in the Cloud

Utility Computing in the Cloud

There is no denying that the cloud has exploded into the fastest growing business computing method, and for good reason. The cloud has a plethora of options that are designed to meet the needs of the modern business. Today, we examine how your business can leverage the inexhaustible supply of cloud options. 

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