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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Safe is Your Email?

How Safe is Your Email?

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Texas small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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Tip of the Week: Why You Should Reexamine Your Business Practices

Tip of the Week: Why You Should Reexamine Your Business Practices

As a business adopts certain “best practices,” it is important for business leaders to consider why they are adopted, and more importantly, are they really for the best? There are many problems that subscribing to false best practices can produce, and so it becomes important to identify, adjust, and resolve them.

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Here’s Our Rundown on Blockchain Technology

Here’s Our Rundown on Blockchain Technology

As we discuss business technology, we occasionally broach topics that not everyone may be familiar with. Despite the recent media coverage that has been afforded to it, Bitcoin and blockchain technology may be a good example of one such topic. To resolve this, we’ve put together the following primer on this technology and how it will impact data security in the future.

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Why ROBOT is a Risk After Nearly 20 Years

Why ROBOT is a Risk After Nearly 20 Years

The Internet is rife with potential threats. Some are situational, but most are deliberate actions made by malicious entities who are trying to obtain any semblance of value from you or your company. Some of these exploits have been around longer than you’d imagine possible. This has been made evident by huge Internet-based companies such as PayPal and Facebook testing positive for a 19-year-old vulnerability that once allowed hackers to decrypt encrypted data.

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Tip of the Week: How to Type Special Symbols

Tip of the Week: How to Type Special Symbols

The Internet has enabled businesses to establish relationships on a global scale. Now, an upscale restaurant in Minneapolis can use the Internet to order ingredients from a vendor in Bordeaux. However, there can easily be a language difference when doing business internationally. This is when it is fortunate that Windows 10 makes it so easy to change your device’s language.

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According to Study, Only 28% Utilize Two-Factor Authentication

According to Study, Only 28% Utilize Two-Factor Authentication

2FA, or two-factor authentication, is a simple and effective means of boosting your cybersecurity. Despite this, a study performed by Duo Labs suggests that 2FA has not been adopted as much as one might expect, or as much as it should be.

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ALERT: Make Sure Your Business is Safe from Meltdown and Spectre

ALERT: Make Sure Your Business is Safe from Meltdown and Spectre

Intel recently found itself (once again) in hot water, mere months after many flaws were discovered in the firmware that enables all of their chips to do their job. This time, the issue could have potentially caused a permanent dip in the CPU’s capacity to function properly. This has come to be known as the Meltdown vulnerability.

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Tip of the Week: Google Drive is Better with these Chrome Extensions

Tip of the Week: Google Drive is Better with these Chrome Extensions

Google Drive provides its users with a considerable amount of utility. However, when combined with extensions made for Google’s Chrome browser, users have the tools to make their use of Drive’s capabilities even more efficient. For this week’s tip, we’ll go over a few Chrome extensions that your business might find useful.

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Is Your Business Prepared to Do Away with Paper?

Is Your Business Prepared to Do Away with Paper?

There’s no denying that digital records have quite a few advantages over paper documentation. Benefits of ‘going paperless’ include simplified search capabilities, more efficient storage, heightened security and automated backup capabilities. There are plenty of sources around the Internet that discuss making the switch to paperless documentation, but to keep your business documents safe, it is better to know what you’re getting into.

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Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

January 28th marks Data Privacy Day, a day intended to raise awareness of the importance of data privacy and educate users and business owners of its benefits. Spearheaded by the National Cyber Security Alliance, there are plenty of lessons the NCSA has to share with businesses as this day puts their, and their clients’, privacy in the spotlight.

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Will 2018 See Any Changes to Your Infrastructure?

Will 2018 See Any Changes to Your Infrastructure?

Any business’ IT is reliant on that business’ computing infrastructure, which makes the infrastructure an important topic for every business to consider. As we progress into 2018, it is important to stay up-to-date and considerate of each new development and trend.

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Tip of the Week: How to Protect Yourself from Invoice Impersonation

Tip of the Week: How to Protect Yourself from Invoice Impersonation

As cybercriminals become increasingly sophisticated in their methods of attack, it is important that your staff--the ones on the front lines--are educated to spot these attempts and know what to do if one is encountered. In order to spot these attacks, it is important to know what to look for.

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HIPAA and Wearables May Clash in the Near Future

HIPAA and Wearables May Clash in the Near Future

Today, perhaps now more than ever before, technology is making strides toward making its users consider ways to stay healthier. Wearables are one of the primary examples of how technology is aiming to make users both more active and more interested about their own health. At 2018’s Consumer Electronics Show in Las Vegas, Nevada, this technology was front and center, showcasing how far it has come in just a year’s time.

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Make the Most of Your Data Migration

Make the Most of Your Data Migration

Data migration is a sizable task. There’s plenty that could go wrong as you move your data from one server to another solution. As you transfer your data, it helps to keep a few considerations in mind to ensure the process goes smoothly while getting the biggest benefit from the time it takes you.

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Tip of the Week: Choosing the Right Storage for Your Business

Tip of the Week: Choosing the Right Storage for Your Business

Regardless of where it is kept, your data’s security is of paramount importance. However, this doesn’t mean that the decision between leveraging the cloud or an on-premise server for your data storage needs isn’t an important one. For this week’s tip, we’ll weigh these options against each other to help you establish which is the better option for your business’ needs.

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Overburdened Business Owners Should Consider Managed IT

Overburdened Business Owners Should Consider Managed IT

It’s no secret that a business owner has more than enough to deal with, regardless of that business’ size.

Whether the business has 10 employees or 100, the business owner has to deal with the stress of managing the minutiae of everyday operations, along with any other issues that may pop up. As one might assume, financial concerns can contribute considerably to that stress.

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Why You’ll Likely See More and More Chatbots

Why You’ll Likely See More and More Chatbots

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Do You Know What to Do When Involved in Identity Theft?

Do You Know What to Do When Involved in Identity Theft?

The unfortunate truth of increased technology use in the workplace is that there is a corresponding increase in the potential for cybercrime, more specifically identity theft, to strike the workplace. The question is, what can you do to help prevent it, and how should you react to it should it strike?

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A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.

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