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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Analytics Can Fool You

Analytics Can Fool You

Businesses today are doing more than ever to utilize the data they take in, and it shows. They are operating with more knowledge about their business, and thus are able to successfully create a usable knowledge base that, for some, will allow them to predict positive and negative market dynamics fairly accurately. After seeing how this platform can positively affect individual businesses, many other businesses are taking to the strategies. The problem that many businesses encounter, however, is that they are woefully unprepared to utilize analytics; or, they read too far into them. Today, we’ll take a look at data analytics and confront some of the problem's businesses are having.

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ALERT: Over a Million Asus Laptops Could Have Been Hacked

ALERT: Over a Million Asus Laptops Could Have Been Hacked

If you own an Asus laptop, there is a chance that a recent update could have installed malware, and we are urging anyone who has an Asus device reach out to us to have it looked at.

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If You’re Struggling Due to Cash Flow, You Aren’t Alone

If You’re Struggling Due to Cash Flow, You Aren’t Alone

Between you and me, how is your business doing financially? If you answered with something along the lines of “not great,” you are certainly not alone. Cash flow is an issue for businesses all around the world, as a recent report from Intuit makes all too clear.

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What Could Replace the Keyboard and Mouse?

What Could Replace the Keyboard and Mouse?

We hope we aren’t dating ourselves too much by mentioning computer punch cards, but they were once the means of inputting data into a computing device… at least, until the now-ubiquitous mouse and keyboard came into the scene. This variety of interfacing with our devices now seems to be one of the few ways to practically use them. However, other interfaces have emerged - do any of them stand a chance of unseating the keyboard and mouse?

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Warning Signs That Your Computer Is on Its Last Legs

Warning Signs That Your Computer Is on Its Last Legs

It is no secret that a computer that doesn’t seem to want to behave (or seems to experience constant issues) is something that most people just want to replace, no questions asked. However, by nature of how computing devices are put together, it is entirely possible that your device could simply be in need of a (much less expensive) repair.

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Tip of the Week: Formatting Shortcuts for Excel

Tip of the Week: Formatting Shortcuts for Excel

Microsoft Excel has a lot of moving parts… assuming you know how to move them, of course. For this week’s tip, we’re going over a few shortcuts to help you make the best use of some of these parts.

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Tech Term: What are All These “-Wares?”

Tech Term: What are All These “-Wares?”

When you’re talking about something to do with a computer, you’re going to start hearing about some word that ends with “-ware.” You could probably list off a few yourself, but have you ever stopped to think about why they’re all described as “something-ware?” For this week’s Tech Term, we’ll take a peek at why we refer to things that way.

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A Brief Review of Backup Strategies

A Brief Review of Backup Strategies

For the modern business, not having a backup system in place is inexcusable. If you use digital data to run your business, you need to protect the data you can’t replace by having it backed up regularly. Some businesses have been around long enough to have files that don’t have any practical application in the course of business. You don’t need this data, and you don’t need a copy of it. Today, we will discuss how to select and choose which pieces of data you should seek to protect. 

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Small and Medium-Sized Businesses Need to Prioritize Data Management

Small and Medium-Sized Businesses Need to Prioritize Data Management

For the small business, being more efficient with resources can make a massive difference. In fact, it can be the difference between organizational sustainability and organizational failure. The bottom line is that, no matter how big or small they are, today’s businesses need to be smarter to compete. As a result, some businesses have begun to utilize data management platforms (DMP) in order to put themselves in a better position to understand their business, their market, and their customers. Let’s take a look at the DMP, and how it works to help businesses like yours be more effective.

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Tip of the Week: Password Protecting a Word Document

Tip of the Week: Password Protecting a Word Document

The funny thing about some documents is how the data written on them can strongly influence how important they are. If, for instance, there were two pieces of paper on a table, there is objectively no difference between the two, and so they are objectively equivalent in value.

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Here is How Antivirus Keeps a Business Safe

Here is How Antivirus Keeps a Business Safe

A lot is made about antivirus as a part of a comprehensive network security platform, but how does the system really work to eliminate threats? Today, we will take a look at an antivirus solution to show you how it goes about removing unwanted files and other code.

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Too Many Accountants are Fielding Technology Queries

Too Many Accountants are Fielding Technology Queries

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

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Tip of the Week: How to Calculate the ROI of Anything

Tip of the Week: How to Calculate the ROI of Anything

All businesses are part of their respective markets, and depending on that market, the business will implement technology solutions designed to help them best cater to their business. However, you should only implement technology that can yield a satisfactory return on investment, or ROI. We’re here to help you get the most return on your investment as possible.

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Tip of the Week: Keyboard Shortcuts for Slack

Tip of the Week: Keyboard Shortcuts for Slack

Collaboration is crucial in today’s work environment, which is one reason that solutions like Slack are so popular among businesses. Another reason that Slack is a popular option is how user-friendly it is - especially with the many shortcuts that are built in. We’ll go over a few of these shortcuts.

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Are You a Security Threat?

Are You a Security Threat?

Just like you can form habits to be more productive, you can also form habits that expose your organization to risky situations, namely security problems. Your employees in particular are likely to have picked up a couple of nasty habits over time, so it’s up to you to address them and keep them from becoming an issue in the long term.

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Tech Terminology: The Dark Web

Tech Terminology: The Dark Web

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

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An Experienced Endorsement for Testing Backups

An Experienced Endorsement for Testing Backups

Just because you think that you’re following best practices, doesn’t necessarily mean that you actually are. Take it from this aspiring entrepreneur, who shared his own personal experience with us, so you could benefit:

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The Endless Line of Costs from a Data Breach

The Endless Line of Costs from a Data Breach

Picture this… In your office you have a bag filled with thousands of envelopes. In each envelope there is $242 in cash. Unbeknownst to you, a thief has gained access to your office, but you don’t realize this until 279 days later. How much is this going to cost your business?

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Building a Secure Wi-Fi Network

Building a Secure Wi-Fi Network

Maintaining network security is always a priority for the security-minded company, but if your organization’s strategy is to fly under the radar, you need a new plan. No business is too small to be a victim of a network breach. What most people who are tasked with coming up with a network security strategy for a small business don’t always realize is that threats are everywhere. Today, we’re going to take a look at planning a secure and reliable Wi-Fi strategy that doesn’t inherently add to your business’ risk. 

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Tip: Control File Sharing for Employees in Microsoft OneDrive

Tip: Control File Sharing for Employees in Microsoft OneDrive

If your business uses Office 365, your users get access to OneDrive, Microsoft’s cloud storage. Your employees can upload, sync, and share documents to collaborate with colleagues. This can be a good thing, but you may want to control how employees are sharing company documents. 

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