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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Defining Shadow IT and Its Risks

Defining Shadow IT and Its Risks

You know better than anyone that managing your business isn’t something to be taken lightly. Keeping your technology in proper working order is just the icing on the proverbial cake, making the task of managing your business even more difficult. If you’re using normal break-fix IT services, this might be the case. Alternatively, managed IT services aren’t designed to burden you.

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Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

If you use Google Drive as your preferred cloud provider, you know that it’s a dynamic service that offers everything from word processing to spreadsheets to file storage. However, there are many other ways to use Google Drive that you may not even be aware of. Here are three secret tips that can help you get a little more value out of Google Drive.

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Where There’s Data Loss, There’s Trouble

Where There’s Data Loss, There’s Trouble

For the modern business it’s important to have software that is both simple to use and powerful enough to meet your needs. Nowadays, there are cloud-based platforms that come with storage, communication options, and many of the enterprise-level productivity applications that drive your organization’s productivity. Two of these, Microsoft’s Office 365 and Google’s G-Suite bring substantial value and flexibility to the table where there was once only expense.

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What is Managed by a Managed Service Provider

What is Managed by a Managed Service Provider

You might use the Internet and connected technology for most parts of your life, but do you understand the finer details of how these devices work? How do they receive information that is stored so far away, perhaps on the other side of the planet? This is done via a web server, and it’s a fascinating piece of technology!

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Using the Private Cloud Adds Security to Your Databases

Using the Private Cloud Adds Security to Your Databases

Business use IT more today than ever before, and this has led business owners, CIOs and IT managers to constantly search for ways to deliver organizational profitability through technology. They do this by attempting, sometimes futilely, to pinpoint issues with their overall business strategy and practices while discovering technology solutions that will help mitigate these problems. Typically, if an IT manager speculates that a technology implementation will reduce costs or improve productivity, those solutions find a way to be implemented.

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During the Holidays, Cybersecurity Matters at Work and Home

During the Holidays, Cybersecurity Matters at Work and Home

How many people do you know that can be productive for 8 hours, or more, a day? It’s difficult for the average worker to do this, as their body needs time to relax and recover from the duress of the workday. Thankfully, new technologies provide some semblance of reprieve for office workers in the form of improving the way that they delegate and spend their breaks.

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Understanding IT Acronyms You Hear in the Office

Understanding IT Acronyms You Hear in the Office

Technology is a critical component of the modern office, but it’s only a matter of time until it breaks down and leaves you in a bind. In a way, it’s a lot like owning a vehicle. You need it to get from Point A to Point B, but when it doesn’t work properly, it winds up costing you an arm and a leg. Worse yet, extended periods of not having transportation make it difficult to live life and go to work.

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What Makes Managed IT the Best Option?

What Makes Managed IT the Best Option?

All businesses need to use some sort of technology to keep their operations moving forward. Yet, it’s often difficult to gauge how new solutions will function with your current systems. You need to take your options into careful consideration before making such an important choice, and only an analysis of your current setup will help you ensure the success of your new technology.

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Biometrics Has a Privacy Problem

Biometrics Has a Privacy Problem

Analytics play a major role in today’s business world, but they are also pivotal to the development of artificial intelligence systems. One of the expected qualities of AI is machine learning, the ability for a system to identify and learn from trends. Yet, this extremely practical aspect of artificially intelligent systems may have its uses in a business setting.

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Tip of the Week: How to Work on Your Smartphone

Tip of the Week: How to Work on Your Smartphone

Many websites and services now have apps that they use to further distribute their solutions via smartphone. However, when it comes to your business’s sensitive information, which is more secure: the mobile app, or the web-based client? Researchers from Northeastern University performed a study that asked this question, and the results might shock you.

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Why We’re Just Waiting for Break/Fix IT Services to Go Away

Why We’re Just Waiting for Break/Fix IT Services to Go Away

When you’re planning your business’s technology ventures, how often does your IT budget become a major deciding factor? Chances are that it clings to you like a ball and chain. Wouldn’t it be nice to free yourself from something so limiting? We’ve compiled three ways that you can take some of the strain off of your IT budget.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Big data is a trend that’s gaining traction in the business environment. By taking a close look at the data that you collect, and identifying trends, you can potentially predict how your business can perform, and how your clients will respond to your products or services. Yet, there are two major questions that you need to ask: how are you going to use this data, and is the data that you’ve collected specifically to achieve that goal?

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You Don’t Need to Search for the Benefits of Backup

You Don’t Need to Search for the Benefits of Backup

When Facebook released its Messenger app in 2011, it was primarily designed as a way for users to chat with each other outside of the main Facebook app. Since then, Facebook has added a plethora of new features and upgrades to Messenger, making it a tool that may have what it takes to meet the needs of your business.

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How Safe is Your Email?

How Safe is Your Email?

Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Texas small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

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Tip of the Week: How to Type Special Symbols

Tip of the Week: How to Type Special Symbols

The Internet has enabled businesses to establish relationships on a global scale. Now, an upscale restaurant in Minneapolis can use the Internet to order ingredients from a vendor in Bordeaux. However, there can easily be a language difference when doing business internationally. This is when it is fortunate that Windows 10 makes it so easy to change your device’s language.

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Will 2018 See Any Changes to Your Infrastructure?

Will 2018 See Any Changes to Your Infrastructure?

Any business’ IT is reliant on that business’ computing infrastructure, which makes the infrastructure an important topic for every business to consider. As we progress into 2018, it is important to stay up-to-date and considerate of each new development and trend.

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Tech Term: What Does “Encryption” Mean?

Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Do You Know What to Do When Involved in Identity Theft?

Do You Know What to Do When Involved in Identity Theft?

The unfortunate truth of increased technology use in the workplace is that there is a corresponding increase in the potential for cybercrime, more specifically identity theft, to strike the workplace. The question is, what can you do to help prevent it, and how should you react to it should it strike?

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A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.

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Tip of the Week: 3 Pieces of Screen Reading Software

Tip of the Week: 3 Pieces of Screen Reading Software

Wouldn’t it be convenient if your business could have web pages or applications read out text for you so that you don’t have to? While most would consider this a luxury, these screen reading applications are an everyday occurrence to those who are blind, visually impaired, or have a learning disability. Even if you don’t have anyone in your office who needs screen reading, it can’t hurt to be prepared for a day when you might.

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