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Telesys Voice and Data Blog

Telesys Voice and Data has been serving the Dallas/Fort Worth area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

Does Tech in School Fill Up the Honor Roll or Seats in Detention?

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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Celebrating Cybersecurity in Professional Services

Celebrating Cybersecurity in Professional Services

The professional services space is filled with important information. Lawyers, accountants, doctors, and many more professionals have access to some of the very most personal information available. For this reason, they are continuously targeted by hackers. Since October is cybersecurity awareness month, we thought we would take a look at modern cybersecurity practices to see which ones were working best for professional services firms. 

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Enhancing Mobility Can Bring Stark Benefits

Enhancing Mobility Can Bring Stark Benefits

For a growing business, mobility has a distinct place. It isn’t all about using a phone for productivity, or having access to tools when you are out of the office, it is a philosophical decision to get the most out of your company’s data. Let’s look at the ways that enhanced mobility can benefit your professional services firm.

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ESI and Telesys Communications Celebrate 10-Year Partnership with Dallas Nonprofit REACH Inc.

Dallas-based nonprofit REACH Inc. achieves efficiency and cost savings with ESI’s comprehensive business phone system

PLANO, TX, February 10, 2014 – ESI, an innovative designer and manufacturer of high-performance business telephone systems and cloud services, is celebrating its 20-year partnership with channel partner Telesys Communications in empowering the Dallas-based nonprofit organization, REACH Inc. with a comprehensive business phone system.

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Document Management Platforms for Your Professional Service

Document Management Platforms for Your Professional Service

For decades, companies have been looking for an efficient way to manage their documents. For the longest time, the best way was to fill one side of an office with filing cabinets and file the documents away. With most of the workplace now being run by computers, and with hard costs at an all-time low, companies have begun to file all their new files on computer network. 

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How Managed IT Benefits Professional Services

How Managed IT Benefits Professional Services

The role of professional services companies in our society dictates that they need access to information as efficiently as possible. Some of the most crucial jobs in our society would be labeled professional services. Today, we are going to go through three of those careers--lawyers, accountants, doctors--and we will go on to describe just how each of their industries benefit from the presence of managed IT services.

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Recycling Technology: Is It the Best Answer?

Recycling Technology: Is It the Best Answer?

Let me ask you a simple question: how many cell phones have you had over the years? For some of us, upgrades are a yearly occurrence. For others possibly bi-yearly. Have you ever wondered where your old cell phone goes after it is out of your hands? 

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Tip of the Week: Extend Your IT Budget

Tip of the Week: Extend Your IT Budget

Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’ IT.

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Your Business Could Use a Help Desk

Your Business Could Use a Help Desk

If we asked you to imagine a world where your IT never suffered from technical issues related to your business’ technology, would it feel too good to be true? Unfortunately, it’s impossible for your organization to prevent every problem related to your IT. What is possible is for your business to encounter higher productivity and less downtime with the help of a dedicated help desk solution. 

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Protect Your Computing Infrastructure with Remote Monitoring and Management

Protect Your Computing Infrastructure with Remote Monitoring and Management

Some businesses struggle with finding the right technology management support. There are several factors that come into play, including physical location of the service provider, distance to and from the worksite, and ease of support. In fact, managed IT services are one way you can sidestep the difficulty of finding access to affordable technology support entirely through the use of remote monitoring, maintenance, and management.

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By Controlling Active Directory, You Can Control Your Whole Network

By Controlling Active Directory, You Can Control Your Whole Network

The protection of your business’ computing assets is a bigger deal today than ever before. This is because there are dozens of ways that things could go wrong. One tool that many IT administrators like to use is called Active Directory, a feature found on most Microsoft Server operating systems that allow administrators to control users. This month, we take a look at Active Directory. 

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Access Management Failings Keep Businesses Targeted

Access Management Failings Keep Businesses Targeted

Your business’ data is precious, and it goes without saying that there are plenty of entities out there that want to get their grubby little fingers all over it. This is especially the case these days, when credentials and remote access tools can be purchased on the black market and leveraged against organizations of all sizes. If you don’t take action to keep your data secure from unauthorized access, you could face steep fines from compliance issues, not to mention the embarrassment of not being able to protect your organization’s data.

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Tip of the Week: Valuing Managed IT

Tip of the Week: Valuing Managed IT

It’s difficult to put a value on your organization’s technology solutions. While you might be tempted to assign a monetary value based on how much it all saves you, you also need to examine how much it costs you in the long term. Can you optimize your network even more than it currently is? Can you even keep track of the countless moving parts of your IT infrastructure? Managed IT might be able to help.

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Improve Your Business’ Communication with VoIP

Improve Your Business’ Communication with VoIP

Traditional telephone systems used to be necessary to getting work done in the office and communicating with clients, but in today’s business world, with access to plentiful cloud-based options and the world’s resources at your fingertips, you have other potential assets to pull from. By utilizing a Voice over IP phone system, you too can free yourself from the clutches of telephone companies and move your organization in the right direction.

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Alert: Microsoft is Retiring Two Major Operating Systems

Alert: Microsoft is Retiring Two Major Operating Systems

Windows is a great operating system, but unless you’re keeping track of which version you have, you’ll be in for a rude awakening when it comes time to upgrade. In just six short months, there will be two Windows End of Life events for major technology solutions: Windows 7 and Windows Server 2008 R2. You need to start thinking about upgrading now before it’s too late to do so.

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A BDR Can Limit Organizational Downtime

A BDR Can Limit Organizational Downtime

Businesses need to be extremely careful about how they protect their interests, but just in case something unfortunate happens, you want to have measures in place to guarantee that your future is secure. To this end, data backup and disaster recovery is critical. We’ll walk you through what you need to know about implementing data backup and disaster recovery, including the best way to make it happen.

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How to Properly Train Your Staff to Avoid Phishing Attacks

How to Properly Train Your Staff to Avoid Phishing Attacks

In the late 1970s and early 1980s, Bell telephone companies were making a mint off of offering the ability to call your friends and family that lived outside your predefined region, charging up to $2 per minute (during peak hours) for long distance calls. The problem for many people was that these regions kept shrinking. Some people decided to combat this costly system by reverse engineering the system of tones used to route long-distance calls, thus routing their own calls without the massive per-minute charges demanded by long-distance providers. These people were called Phreakers, and they were, in effect, the first hackers.

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It’s Time to Upgrade Away from Windows 7

It’s Time to Upgrade Away from Windows 7

All good things must eventually come to an end, and that includes your business’ technology solutions. The end of a Windows operating system’s reign on the market is always an eventful time, as you have businesses that take proactive measures to ensure they don’t fall behind the times before the end of support date, and you have those who wait until the last minute and put their organizations at risk because of it.

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Desktop Buyer’s Guide 2019, Part V: Other Considerations

Desktop Buyer’s Guide 2019, Part V: Other Considerations

In parts one through four we talked about choosing the right specifications for your desktop, depending on its role. We talked about selecting the right CPU, RAM, storage, and display options. This final post we hit a few other tips and ideas we came up with that didn’t fit into the other posts.

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